Course curriculum

  • 1

    The Course

    • Course Overview
  • 2

    Untitled chapter

    • Overview

    • Communication Defined

    • Verbal Communication

    • Nonverbal Communication

    • Listening

    • Verbal Judo

    • Communication Devices

    • Phonetic Alphabet
  • 3

    Written Communication

    • The Importance

    • Common Mistakes

    • Incident Reports

    • Daily Activity Reports

    • Maintenance Report
  • 4

    Cultural Diversity

    • Cultural Diversity

    • Cultural Diversity and You

    • English as a Second Language (ESL)
  • 5

    Exam

    • Course Exam - 70% to Pass