Course curriculum

  • 1

    Course Overview

    • Learning Objectives
  • 2

    Security Overview

    • Today's Security Personnel

    • What is a "Protective Agent"?

    • Duties of a Protective Agent

    • Terms You May See

    • Your ID Card

    • Access Control Devices

    • Chapter 1 Quiz
  • 3

    Legal Authority and Liability Issues

    • Legal Authority

    • Possible Liability Issues

    • Chapter 2 Quiz
  • 4

    Use of Force

    • Use of Force Continuum

    • Continuum Chart

    • Deadly Force

    • Citizen's Arrest - A Use of Force

    • Chapter 3 Quiz
  • 5

    Search and Seizure by a Private Security Officer

    • Reason for Search and Seizure

    • S&S Quiz
  • 6

    Communications

    • Why is Communication Important?

    • Speaking Skills

    • Listening vs. Hearing

    • Listening Skills

    • Non-Verbal Communication

    • Verbal Judo

    • Communication Devices

    • Phonetic Alphabet

    • Chapter 4 Quiz
  • 7

    De-Escalation

    • Goals and Objectives

    • De-escalation and the LEEDS Method

    • Put on Your Professional Face

    • Biases

    • Ego

    • Understanding Anger

    • Signs of Escalation

    • De-Escalation
  • 8

    Report Writing

    • Overview

    • Elements of a Report

    • Chapter 5 Quiz
  • 9

    Ethics

    • Ethics
  • 10

    Patrols

    • Types of Patrols

    • Patrolling 101
  • 11

    Incident/Situation Assessment and Emergency Response

    • What to do in an Emergency

    • Medical Emergency

    • Fire Emergency

    • Natural Disaster

    • Crime Scene Response

    • Chapter 7 Quiz
  • 12

    Suspicious Packages

    • Suspicious Packages

    • Targets

    • What to look for

    • Suspicious Package - Pictured

    • Now What?
  • 13

    Bomb Threat Response

    • Bomb Threats

    • Case History

    • Have a Plan

    • What to Do

    • Bomb Threat Video
  • 14

    Active Shooter Response

    • Welcome!

    • Active Shooter Incidents

    • Shootings over the years

    • 2019 and 2020 Statistics

    • The numbers through the years

    • Where did they take place

    • What we know about the shooters

    • FBI Statistics

    • Run, Hide, Fight

    • Run

    • Hide

    • Fight

    • Pathway to Violence

    • Bleeding

    • Police

    • Security Responsibility

    • Active Shooter Video

    • The Aftermath (Video)

    • Active Shooter Quiz
  • 15

    Drug Overdoses

    • Drug Overdose and First Aid

    • Recognizing an Overdose

    • Naloxone? What is it?

    • Five Essential Steps

    • Do's and Don'ts

    • Video from the Manufacturer

    • Naloxone in use

    • Care of Other Overdoses
  • 16

    Minnesota Private Detective and Protective Agent Statutes and Administrative Rules

    • The Board

    • The Powers and Duties of the Board

    • Statutes To Review

    • 326.336 Employees of License Holders

    • 326.3381 Licenses

    • 326.3361 Training

    • 326.3384 Prohibited Acts

    • Administrative Rules to Review

    • 7506.0110 Internal Procedures

    • 7506.0130 Licensing and Qualification

    • 7506.0150 Conduct and Ethics

    • 7506.0160 Complaint Procedures

    • Chapter 8 Quiz
  • 17

    Uniform and Vehicle Regulations

    • Uniforms

    • Vehicle Colors

    • Vehicle Lights

    • Chapter 9 Quiz
  • 18

    Final Exam

    • Final Exam - 70% Required to Pass Course
  • 19

    Thank You!

    • Thank You!